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[Case Study of Corporate Mobile Phones and Smartphones] BPO Services <Welfare and Care Support Services>

By receiving inquiries from each employee, our company achieves quick responses and early resolutions!

We would like to introduce a case study of the "Marugoto Mobile Business Support Service (Marumo)" implemented in the welfare equipment and home care support business. The company was considering vendors that could handle everything from device procurement, kitting, MDM operation support, to device storage in a seamless manner. After implementation, our staff, who have extensive expertise, responded to inquiries, enabling quick answers and early resolutions to questions that previously took time to address. [Case Overview] ■ Challenges - Setting up, procuring, and managing business devices ■ Effects - Improvement in internal service levels - Reduction of burden on internal management departments - Workflow applications reduced to one-third of the previous volume *For more details, please download the PDF or feel free to contact us.